CONTACT SUPPORT

Questions For Us?

Before contacting support, take a look at the Frequently Asked Questions. The answers to most support queries can be found there and you will have your answer in minutes.

Not found an answer to your question? You can contact us by sending us an email or phoning us. Please remember to include the following information:

  • Is the problem reproducible? If so, how?
  • What version of Windows are you running (Windows 2000, Windows XP, Windows Vista)?
  • What version of MS Word are you running? (2000, XP, 2003, 2007. If you are unsure which version of MS Word you are using, click on "About Microsoft Office Word" within the MS Word "Help" menu and check the first line).
  • What version of PerfectIt are you running? (To see what version of PerfectIt you have, choose "About PerfectIt" from the opening screen).
  • If a dialog box with an error message was displayed, please include the full text of the dialog box.
  • If you are running any other add-ins for Microsoft Word, please list these.

Email

We usually reply to all emails within 24 hours and frequently answer much faster. You can reach us by email here: support@intelligentediting.com

Phone

United Kingdom: 0161-408-7568
USA: 718-514-2714
Australia: 2-8005-6001